The owner or a member of the management team is on the floor responding to customers 80 hours a week. Over 75% of the full time staff have been at The Sports Club since it opened in 1998 and close to 90% have worked for 5 years or more.

Mark Pinchoff, owner and general manager: “We were extremely fortunate in finding a large group of quality people when we opened and have managed to grow together. I do believe our customers love to see familiar faces when they walk through the front door.